Does your seating chart look something like this?

Here’s the problem and how to solve it.

Workaround

This issue is caused by the Chair being over the student, rather then the student within the chair.  This can be resolved with the following steps:

  1. Log into PowerTeacher
  2. Select the Seating Chart
  3. Select the Seating Chart Design tab
  4. On the students that are grayed out, move the chair off the top of the photo
  5. Place the student on top of the chair outline